Standard Double Room for Single Use
- 1 King-size bed
Hotel · Palermo · Sicily
Cristal Hotel Palermo
A 4-star stay in central Palermo, an 8-minute walk from Orto Botanico, with free Wi-Fi and a range of recreational activities.
- Central Palermo location, 8-minute walk to Orto Botanico
- Free Wi-Fi throughout the property
- On-site dining and bar, plus room service
7.9
Very good
3109 reviews
Booking.com 7.9 · 3109 reviews
About
Cristal Hotel Palermo
Cristal Hotel Palermo sits on Via Roma in the centre of Palermo, putting you within an 8-minute walk of Orto Botanico. The 4-star property keeps you connected with Wi-Fi throughout and offers a line-up of extras from a golf course to archery, plus a restaurant, bar, and a rooftop terrace for breakfast.
Rooms range from compact singles to quadruple layouts, with some looking over the city. Comforts include air conditioning, soundproofing, flat-screen TVs, and kettles in certain categories. The hotel also runs a 24-hour reception, express check-in, and has parking for those arriving by car.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Prime central location — An 8-minute walk from Orto Botanico, with restaurants, shopping and theatres close by.
- Excellent dining — Guests rate the dining a 9, praising breakfast variety, quality, and the rooftop terrace setting.
- Friendly and helpful staff — Reviewers repeatedly note the welcoming, accommodating team that goes out of their way.
- Good value for money — With a price_from of £2 and a rating of 7.9, guests feel they get a fair deal for the location and amenities.
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Worth weighing
4 to weigh- Cleanliness and rooms rated low — Rooms and cleanliness score just 6, suggesting some may find the accommodation dated or below par.
- Potential street noise — While one guest found it 'rather quiet', the hotel sits on a busy Via Roma, which could mean traffic sounds.
- Limited breakfast for some — One guest described the breakfast as limited, though it was included in the price.
- Staff English is basic — English proficiency is adequate but not fluent, which may be a hurdle for some international visitors.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Elegant Double Room
- 1 Double bed
Single Room
- 1 Single bed
- Shower
- Heating
- Air conditioning
Standard Triple Room
- Sleeping arrangements for 3 persons
- City view
- Shower
- Heating
- Air conditioning
Quadruple Room
- Sleeping arrangements for 4 persons
- Shower
- Heating
- Air conditioning
Standard Double Room
- 1 King-size bed,2 Single beds,1 Double bed
- City view
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Basic
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Food & Drink
- Room service
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
- Children's menu
- Welcome drink
- Happy hour
Services
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Room Amenities
- Air conditioning
- Heating
- Soundproofed rooms
- Terrace
- Garden furniture
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
Wellness & Recreation
- Leisure/ TV room
- Jacuzzi
- Massage
- Wind surfing
- Diving
- Snorkelling
- Canoeing
- Hiking
- Horseback riding
- Cycling
- Bowling
- Golf course
- Archery
- Aerobics
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 3,109 reviews
Booking.com · 7.9 · 3109 reviews
7.9Verified guest“The quadruple room was spacious with a nice balcony, decent air conditioning, and three lamps. Having an electric kettle and fridge was handy. The location was marvellous – close to restaurants, the shopping street, theaters, and the Hop-on bus. Good food nearby at Da Bacco, just 5 minutes away. A great stay for a business trip, with good value.”
7.9Verified guest“The location was the highlight. Breakfast was reasonable and the coffee was good.”
7.9Verified guest“Great value for money, and the cleanliness was spot on.”
7.9Verified guest“The hotel is very clean and stylish. The location is ideal for exploring the city and getting to the airport easily.”
7.9Verified guest“The staff were responsive and the location was excellent.”
7.9Verified guest“Staff were super friendly, breakfast had quality products, and the bar area was cozy. The welcome drink was a nice touch.”
04 — Location
Getting around Palermo
The property sits in Palermo.
Getting around: The hotel is on Via Roma, a central artery. Orto Botanico is a 8-minute walk, and the city's theaters and shopping streets are within easy reach. For trips further afield, the Hop-on bus is nearby.
Food and drink: Guests mention Da Bacco, a restaurant about 5 minutes away, and the area is packed with good eateries and shops. The hotel's own bar and restaurant are also options, and the rooftop terrace is a pleasant spot for breakfast.
Via Roma 477 A/D, Palermo, Sicily, 90139, Italy
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 50 rooms
06 — Questions
Frequently asked
What time is check-in and check-out at Cristal Hotel Palermo?
Check-in is from 14:00 until 23:59, and check-out is until 12:00.
Does the hotel offer parking?
Yes, parking is available on-site.
Are pets allowed at the hotel?
Yes, pets are allowed.
What amenities are in the rooms?
Rooms include air conditioning, heating, and soundproofing. Some have a city view and come with an electric kettle. All rooms have a flat-screen TV and free toiletries.
Is breakfast included in the room rate?
Breakfast is available, and one guest noted it was included in the price. It's served in a restaurant and can also be ordered in-room.
Does the hotel have Wi-Fi?
Yes, Wi-Fi is available throughout the property.
What recreational activities are available?
The hotel offers a range of activities including golf, windsurfing, diving, snorkelling, canoeing, hiking, horseback riding, cycling, bowling, archery, and aerobics.
The bottom line
Cristal Hotel Palermo is a solid choice for travellers who want to be in the heart of Palermo without fuss. The location is the standout, backed by a praised breakfast and a genuinely welcoming team. If you're after cutting-edge rooms or total silence, look elsewhere, but for a practical, friendly base it delivers.
7.9A central, friendly pick with a strong breakfast, but don't expect the rooms to wow you.
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